J.D. Power Award: Top Scores for Opel Flagship Insignia
- Customer satisfaction: Opel Insignia leads in J.D. Power Award
- Additional prize: Insignia Grand Sport is “Auto Test Winner 2019”
Rüsselsheim. The Opel Insignia is the winner in the midsize segment of this year’s J.D. Power Vehicle Dependability Study. J.D. Power surveys customers’ satisfaction with their cars every year. The market research firm asks the owners about the quality and durability of their one to three-year-old cars.
In addition to customers, the Opel flagship is also highly rated by experts. The German specialist magazine, Auto Test named the Insignia Grand Sport as “Auto Test Winner 2019” with the best price-performance ratio in its market segment. The Insignia Grand Sport already won last year in the same category. The excellent result was completed by the Insignia Sports Tourer, which took a strong second position in its class.
At the joint prize giving in Frankfurt/Germany, Opel’s Director Quality, Arnold Paluch received the trophies for the winning car. The “Auto Test Winners” are announced together with the results of the J.D. Power customer satisfaction study since 2008.
“Quality and durability are the key criteria of our cars”, said Arnold Paluch. “We set high standards here and we are pleased that this is recognised by the customers. We also make innovative technology accessible to a wide range of buyers. We are pleased to see how the Insignia Grand Sport won the price-performance award in the hard-fought midsize category.”
This year’s J.D. Power survey is based on 12,854 answers received online between November 2018 and January 2019. The questions in the survey are about quality/durability, appeal and running costs. All the ratings result in a ranking which is won by the brand or model with the lowest amount of errors.
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